PRIVACY POLICY – PERSONAL DATA PROCESSING and COOKIE POLICY of the website pursuant to the General Regulation on the protection of personal data (EU) 2016/679

On this page we describe how the site is managed with reference to the processing of users’ personal data. And we would like to communicate very clearly what our actions are regarding the processing of your data and the cookie policy with the utmost transparency because we at MED Italia Società Cooperativa are very keen on respecting privacy.

With this information we want to inform you about the collection of your data and their use by us: what data is collected by our web pages and what data we process, use and how. All this to be as clear and transparent as possible, because we care about you and respect for your data and we are committed to treating them with the utmost diligence and always in compliance with the current laws in force. Furthermore, we indicate who you can address your questions and requests in this regard. This page therefore contains the information provided pursuant to the General Data Protection Regulation (EU) 2016/679 (known as GDPR) to those who interact with the services of the website


By visiting the website owned by MED Italia Società Cooperativa (hereinafter “MED”) and using its services, you confirm that you have read and understood this Privacy Policy and accept that “MED” collects, uses and archives personal data collected in accordance with this Privacy Policy.

Except in the case in which you are already registered, the “MED” may ask you to provide your consent (for example, by ticking a box), where it deems it appropriate to safeguard your rights or where required by current regulations.

If you do not accept the conditions of this Privacy Policy, please do not visit the website, do not send them personal data, and do not provide your consent when this option is offered to you in accordance with current regulations.


The owner of the data processing is:

– MED Italia Cooperative Society, Via Dell’Orologio, 56 – 90133 Palermo (ME) – PI: IT 06868110823, in the person of the Chairman of the Board of Directors Mr. Giuseppe Giorgianni, CF: GRGGPP75H19F158F.

The Data Controller is available for you at the following addresses:

– MED Italia Cooperative Society, Via Dell’Orologio, 56 – 90133 Palermo (ME);

– To the email;

You can obtain information about your data stored with us at any time and free of charge, as well as exercise your right to correct, block, portability or delete your data directly by using the contact details indicated above by email or letter for your request.


By “processing” of personal data we mean any type of collection, registration, storage, modification, communication, cancellation and dissemination of personal data.

“Personal Data” refers to any information that allows the user (or a third party whose data the user provides) to be identified, directly or indirectly, including any information related to the purchase of goods or services. This includes, for example, your name, your telephone number, as well as the personal data you communicate to us when registering or creating your account.

The computer systems and software procedures used to operate this site acquire, during their normal operation, some data whose transmission is implicit in the use of internet communication protocols. Furthermore, the registration on the site, optional and voluntary, as well as the equally optional and voluntary sending of e-mails to the addresses indicated on this site, involve the acquisition of the personal data of the registered user, such as, by way of example, the email address. The user is absolutely free to choose whether to provide their personal data by entering them in the appropriate registration forms. Failure to provide the data or the denial of consent to the processing of the same may make it impossible to obtain registration and, therefore, the service requested by the user.


The personal data relating to users of the site may be used, in addition to the purposes of commercial interaction, in order to obtain anonymous statistical information on the use of the site, to check its correct functioning and to ascertain any liability in case of offenses committed against the site, the owner or third parties.

The collected user data will be processed, subject to explicit consent (where required by the regulation) will be processed in order to:

1) make it possible to access and browse the reserved part of the site;

2) provide the user with the services offered by the portal;

3) allow marketing activities and the sending of advertising material with electronic systems such as e-mail or postal mail exclusively by the company MED Italia Società Cooperativa.


The processing of personal data will take place in accordance with the General Regulation on the protection of personal data (EU) 2016/679

Personal data are processed with paper, electronic or in any case automated tools to achieve the purposes for which they were collected. Specific security measures will be observed to prevent the loss of data, illicit or incorrect use and unauthorized access, as required by the regulation.

All personal data connected to the services of this site are only handled by the personnel in charge of processing by the Data Controller or by the Manager or by persons in charge of occasional maintenance operations of the external system, but in any case appointed by the Data Controller.


6.1- Use of your data for the service

Your personal data is transmitted to third parties only to the extent permitted by law, including the purposes of making contact or billing. Users’ personal data may be disclosed to third parties who provide service activities relating to IT tools, including this site, as well as to third parties who carry out data analysis activities for statistical purposes or storage, shipping and transport activities +; in any case, within the limit of the purposes of the processing described above. This communication can be made both to subjects allocated on the national territory, and to subjects allocated abroad in countries belonging to the European Union or foreign to it. The data may also be disclosed to third parties in charge of the maintenance of the site by the owner, always under his supervision. For example, as part of the order process, we will appoint third parties (such as courier, logistics company, banks) who receive the data necessary to carry out the order and the assignment. In any case, the service providers we appoint may use the data only for the purpose of fulfilling their task.

6.2- Use of your data for advertising purposes

In addition to carrying out your purchases at MED Italia Cooperative Society for which the processing is regulated by legitimate interest, with your explicit consent, we use your data to send you personalized offers based on your interests also to improve your shopping experience.

For this purpose, we use existing information such as, for example, confirmation of receipt and reading of emails, information on the device / end device you use, the internet connection, the operating system and the platform, date and time of the visit to the site or by determining your interest, based on the list of products / services displayed. We also use historical data from your purchases.

You can object at any time in full or for individual measures to the use of your personal data for advertising purposes simply by sending a communication in text form to the contact details referred to in no. 2, for example by email.

6.3- Use of your data for other marketing purposes

– Advertising via e-mail with registration for the Newsletter (If you register for our Newsletter, we use the data strictly necessary and instrumental for this purpose or the data communicated by you separately, to send you our newsletter by e-mail on the basis of your consent. You can unsubscribe from the Newsletter at any time, either by sending a message to the contacts referred to in No. 2 or by means of a specific link available in each Newsletter. After cancellation, we will delete your e mail, unless you have expressly consented to further use of your data and subject to our reservation for further use of the data, use of which you have been correctly informed in this declaration in compliance with the legal provisions).

– Banner advertising (these are advertisements that we place on third-party sites. In general this occurs through the use of so-called cookies or pixels. Our goal is to make our advertising proposal more interesting and useful for you, therefore in the context of banner advertising you will mainly see products that you have already examined on our pages or products that are similar to those you are interested in (so-called retargeting). In the context of banner advertising we operate exclusively with pseudonymised data; cookies do not contain readable text information about your data (such as name or email address)

– Product recommendations by email (If we receive your email address in the context of the sale of a product or service and you have given us your consent, we reserve the right to regularly email you offers on products of our catalog, similar to those already purchased).

If you subsequently no longer wish to receive our newsletter or product recommendations by email, you can object at any time simply by sending a text communication to the contact details referred to in no. 2, for example by email. Of course, each edition of the Newsletter also contains a link to unsubscribe and forgo subsequent mailings.


Our website is aimed at a general audience, however its services are intended for individuals aged 18 and over. MED Italia Società Cooperativa does not request, collect, use and deliberately disclose personal data provided by persons under the age of 18 online. If “MED” becomes aware that it has collected data from a minor, it will delete them immediately.

In the event that the user is not of the required age, please do not register or proceed with the online purchase, and ask an adult (or your parents or guardian) to perform the necessary procedures.


The processing of personal data collected through the website owned by MED Italia Società Cooperativa takes place mainly using electronic means.

Personal data is entered in the centralized database and secured by MED Italia Cooperative Society located in Italy.

Access to personal data will be allowed only to authorized e-commerce personnel (for example, digital and IT marketing, sales, administration personnel), depending on the actual need to know such information and using access control tools on several levels. This staff has undertaken to comply with the confidentiality obligations and has been expressly designated as the data processor, as required by current law.

The staff has received appropriate training and is required to comply with the confidentiality obligations.

If MED Italia Società Cooperativa has to transfer personal data abroad in order to pursue the purposes set out in this Privacy Policy, even where the legislation on personal data differs from that applicable in the country where the user is located, the same will take steps to ensure that such communications comply with European data protection standards or other local standards used in the country where the data is collected, so that your data remains secure and confidential.


MED Italia Società Cooperativa has implemented suitable measures to protect your personal data from accidental loss and from unauthorized access, use, modification and disclosure. Your personal data is transmitted securely with us. We use the TLS (Transport Layer Security) or SSL (Secure Socket Layer) encryption system.

We very carefully protect our web pages and other systems by means of technical measures against the loss, destruction, access, tampering or disclosure of your data by unauthorized persons.

Although MED Italia Società Cooperativa has implemented the aforementioned security measures, you should know that it is not possible to guarantee 100% security. We are not responsible for the access data reserved for users and we recommend that you keep your login credentials securely and periodically change your password.

In the unlikely event that MED Italia Società Cooperativa deems that the security of your personal data in its possession or under its control has been or may have been compromised, it will inform you of the incident in the manner prescribed by current law, using the methods prescribed by it (by providing MED Italia Società Cooperativa with your email address, you agree to receive such communications in electronic format through this email address).


Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the User can, according to the methods and within the limits established by current legislation, exercise the following rights:

– request confirmation of the existence of personal data concerning him (right of access);
– know its origin;
– receive intelligible communication;
– have information about the logic, methods and purposes of the processing;
– request the updating, rectification, integration, cancellation (oblivion), transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
– in cases of consent-based processing, receive only the cost of any support, its data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
– the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor – link to the Guarantor page);
– as well as, more generally, to exercise all the rights that are recognized by the current provisions of the law.
– right to accuracy, at any time you can ask to update your data so that they are always correct.

Requests should be addressed to the Data Controller.

In the event that the data are processed on the basis of legitimate interests, the rights of the data subjects are guaranteed, in particular the right to object to the processing that can be exercised by sending a request to the data controller.

Registered users may at any time exercise directly and personally the rights of consultation, updating, rectification and integration of their personal data, cancellation, anonymization and portability by contacting us on the channel made available.


Personal data will be kept for the duration of the commercial relationship and for as long as necessary to pursue the purposes described in this Privacy Policy (for example, if you are subscribed to a Newsletter, for the duration of this subscription, or if you have an account user, until the closure of the same). After this period, your personal data will be kept only to comply with legal and regulatory obligations (for example, for 10 years, in the case of accounting purposes; for the duration of the mandatory retention obligation, in the case of tax purposes; etc. .) or to allow MED Italia Società Cooperativa to keep proof of their respective rights and obligations.
Personal data relating to information on purchases which are processed for profiling and marketing purposes will be kept for the entire duration of the relationship.


12.1 Definition and function of cookies

What are cookies? A cookie is a file that is downloaded to your PC, tablet, smartphone or other terminal (hereinafter, the “Device”) when you access our web page.

Cookies allow us to store and retrieve information about your browsing habits or the Device from which you access in general anonymously and, depending on the information they contain, if you are previously registered, to recognize you as a user or customer.

The information we obtain refers to the number of pages you visit, the language, the place from which you access, the number of new users, the frequency and repetition of visits, the duration of the visit, the browser or device through which you connect. or run the application.

1.a) TECHNICAL COOKIES: These are cookies necessary for navigation as they allow correct use of the Site and its full functionality. They include cookies that allow the creation of a personalized account, access, content display in the chosen language at each access, recognizing which country the user is connecting from (and remembering this setting in future accesses), and order management. These cookies are strictly necessary for the operation of the Site and their deactivation could affect the experience and the success of navigation. In particular, we use technical cookies for the following purposes:
– for the management of dynamic web pages, for the geographical identification of users and for the management of last-accessed data;

– to ensure the proper functioning of the web pages;

– for the functioning of the forms;

– for the management of data relating to order amounts and products;

1.b) ANALYTICAL COOKIES: used to collect information on the number of users and how they visit the site. For example:

– Google Analytics: the site uses the Google Analytics tool to collect information, in aggregate form, on the number of users and how they visit the site. This tool uses third-party technical cookies for its operation. Information on the processing of privacy by Google is available at the following link: Information on the cookies used by Google Analytics, collection and use of this data are available at the following link: Information is also available at the following link to refuse consent to the use of Google Analytics third-party cookies:

1.c) THIRD-PARTY PROFILING COOKIES FOR MARKETING / RETARGETING: these are cookies from third-party companies that allow the collection of user information to allow for a more specific and / or personalized promotional communication to the user. They include cookies relating to the insertion on the Sites of advertising banners relating to third-party companies or products chosen or viewed by the user, or similar or similar products. These cookies can be deactivated without preventing correct navigation on the Sites, however their deactivation entails the receipt of promotional messages that may not be of interest to the user. For more information on the profiling cookies currently installed on the user’s terminal, review the privacy policies of third parties and change the preferences expressed, users can consult the page

12.3 Web analysis, retargeting and log files

MED Italia Società Cooperativa at each access to its website records log files that allow us to resolve any system errors or to identify and combat any illegal access. These files that are stored on our server contain data sent by your browser and contain: date and time of access, name of the site accessed, IP address, referrer-URL, amount of data transmitted, the version of the browser used.

We also use tracking technologies to improve and optimize our site. Specifically, Google (Universal) Analytics, a web analysis service offered by Google Inc. ( that allows an analysis of the use of the website by you, such as so-called cookies, text files which are stored on your computer. The information created on the use of the website is usually transferred to a Google server located in the USA and stored there. In the case of the activation of IP anonymization on this website in the member states of the EU and in the other signatory states of the Convention on the European Economic Area, your IP address is shortened before its transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA. The anonymized IP address transmitted by your browser to Google Analytics is not combined with other Google data. You can prevent the detection and transmission of the data created by the cookies and relating to your use of the website (including your IP address) to Google as well as their dissemination through Google by downloading and installing the browser plugin available under the following link: http : // hl = it.

Finally, we use the technology of retargeting and banner advertising through third-party services that place cookies on our site. These are the following companies:

– Doubleclick by Google, Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA; – Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;

12.4 Authorization, blocking and deletion of cookies

If you wish, you can allow, block or delete the cookies installed on your device through the options of the browser installed on your pc or from the privacy options of the device from which you visit. There are many different browsers: each different browser (and in some cases also each different version of the same browser) has its own procedure for deleting cookies. Cookie preferences must be set separately for each browser used, as the features and options offered may vary. It is therefore advisable to visit the support pages of your browser to obtain more information.

For example, you can find information on how to block cookies if you use these browsers:

Firefox from

Chrome from

Explorer from

Safari from

Opera from

If the installation of cookies is not allowed in the browser, it is possible that you will not be able to access any of the sections of our website. We invite you to accept the use of cookies upon entering our website to ensure that all functions are available.


MED Italia Società Cooperativa, reserves the right to change, modify, add or delete parts of this Privacy Policy at any time, by publishing the revised version on this page and updating the “Last modified” date indicated below. It is your responsibility to review the Privacy Policy from time to time to become aware of any changes made. In some cases, you may receive an email notifying your privacy changes or you may receive a notice on your account. By accepting this revised Privacy Policy by clicking on the “Accept” button in this email or in the communication posted on the account page (where required to comply with current regulations), completing a purchase on our site after reviewing the Privacy Policy , or, otherwise, by using or submitting information to the website after the publication of the revised Privacy Policy, you accept this revised Privacy Policy. Following the changes, where required by current legislation, your data will not be processed without your explicit consent.

Rev. 1 dated 01.05.2020:

For any information please contact us at the following address:



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